Job Description

Purpose of Role:

We are seeking a dedicated Support & Engagement Worker to join our team, working directly with service users to enhance their social, emotional, mental, and physical development and wellbeing. This role serves as a vital first point of contact, empowering individuals to achieve their goals and aspirations while reducing social exclusion.

Key Responsibilities:

Service Support:

Provide responsive and effective support tailored to the needs of service users.

Offer practical advice and assistance that aligns with individual support plans.

Administration:

Regularly review and update support plans and risk assessments.

Maintain comprehensive records of support services provided.

Ensure all documentation is completed in accordance with policies and procedures.

Accommodation Management:

Conduct property inductions for new service users.

Perform welfare checks to ensure properties are well-maintained (cleanliness, repairs, etc.).

Multi-Agency Collaboration:

Liaise with external organisations and stakeholders to coordinate support services.

Refer service users to appropriate support agencies as needed.

Reporting To:

Support Service Managers, Quality Assurance Manager, Compliance Manager.

If you are passionate about making a difference in the lives of vulnerable individuals and possess the necessary skills and experience, we would love to hear from you.

Apply today to help empower others towards independent living!