Job Description

Hostel Warden - Loughborough, UK

Company Introduction:
Join a flexible and growing not-for-profit organisation based in Loughborough, dedicated to providing a modern and busy environment for our residents. We pride ourselves on our core values of respect, resilience, diversity, and integrity, ensuring a customer-driven approach while promoting a healthy work-life balance. Our commitment to flexible working hours allows our team to thrive both personally and professionally.

Job Responsibilities:

• Oversee the daily operations of the hostel, ensuring a safe and welcoming environment for all residents.
• Manage resident check-ins and check-outs, maintaining accurate records.
• Provide support and guidance to residents, addressing any concerns or issues that may arise.
• Organise and facilitate community events and activities to foster a sense of belonging.
• Ensure compliance with health and safety regulations and hostel policies.
• Act as the first point of contact for residents, responding to queries and providing assistance as needed.
• Maintain cleanliness and organisation of common areas and facilities.
• Collaborate with other staff members to enhance the overall resident experience.

Required Skills & Qualifications:

• Proven experience in a similar role or within a customer service environment.
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse groups.
• Excellent organisational skills and attention to detail.
• Ability to work independently and as part of a team in a busy setting.
• Knowledge of health and safety regulations relevant to hostel management.
• First Aid certification is desirable.
• A commitment to promoting a positive and inclusive community atmosphere.

Call to Action:
If you are passionate about creating a supportive and engaging environment for residents and possess the skills we are looking for please submit your application today

Or

Contact Gabrielle Sharif at Brook Street Social Care, Birmingham.