Job Description

Head of Rapid Response
Mental Health
Wirral and Cheshire- Mileage 35p per mile (Frequent travel required)
£45,000 - £50'000

Supporting 2 managers and 50 staff members in total
This is one big service covering all of Wirral and Cheshire, 4 hospital sites, Arrow Park, Leighton, Macclesfield and Countess of Chester.

Job Purpose-
To take primary responsibility for providing and managing a high standard of Operational Management to the Rapid Response service to ensure a high standard of support and the effective
delivery of quality services.
To support development in wider organisational strategies of growing the business and achieving sustainability.

Rapid Response team works alongside NHS partners to provide support to people experiencing mental health crisis when it is needed most. This includes:
Reassure and de-escalation
Support and supervision
Support and supervision to patients during section S136 detention
Safe and supportive transport for patients to acute beds
Observations around self-harm and risk-taking behaviour
Support with handover to acute mental health services
Transport from clinical settings to home when ready to discharge

Responsibilities-
To manage a team of Managers to deliver a service of excellence, ensuring that the service capacity is maximised at all times, undertaking Performance Management and Absence Management in line with the operating policies in force.
To make decisions about the appropriate allocation of resources to ensure flexible deployment of staff and volunteers across all settings to meet client need
Monitor and regularly review staffing establishments to ensure services are safe, cost effective and with a flexible workforce
Work with external organisations and professionals to ensure collaborative and integrated working.
To ensure services comply with the Care Quality Commission and carry out regular audits and spot checks to ensure compliance of service standards across all services.
Ensure that systems are in place to predict, reduce, prevent and manage clinical risk.
Ensure the safe and sensitive management of complaints, incidents, crises and unanticipated significant events.
To produce reports and statistics on aspects service delivery as required for the Director of Operations and the Board to demonstrate the effectiveness of service delivery and improvements in those services.

Qualifications-
Degree or equivalent qualification or demonstrable experience,
Management qualification (ie NVQ L4 or CQF Diploma L5) or considerable knowledge and experience within a senior similar role

To discuss this role further and apply please 'attach' your CV, and a confidential chat will then be arranged

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