Job Description

Complex Care Service Manager
Location: Wolverhampton office
Type: Full-time
Salary: £30,000 to £35,000

An exciting opportunity has arisen for a Complex Care Service Manager (equivalent to a deputy manager) to join an established and well respected of complex care services for adults and young people within their own homes.

Your new provider:
Is dedicated to providing exceptional home care services to individuals with medium to long-term complex care needs. Their mission is to ensure that our clients receive the highest standards of care, enabling them to live comfortably and safely in their own homes.

Role Overview:

You will have a key focus on assisting the Complex Care Manager with the day to day running of the Care Packages, staff management and all elements of quality.

Duties include but not limited to:

• Develop and implement care plans and risk assessments
• Performance management - supervisions, return to works, sickness and absence monitoring
• Maintaining accurate digital records and documentation
• Ensuring compliance with all regulations and standards related to care and support
• To attend regular staff meetings and training as required and when requested present information to the MD & Operations manager.
• Assist with the payroll process

Requirements:

• Valid driving licence and own vehicle.
• Previous involvement in MDT
• Knowledge and competent in complex care needs such as trachy, vent, bowel, PEG
• Minimum of Level 3 in Health and Social Care
• Excellent communication skills both written and verbal.
• Skills in assessment and care planning
• Experience of working as part of a multi-disciplinary team.
• To have strong knowledge of the requirements of the care standards regulations
• To be able to create and maintain administrative systems
• Ability to work in a fast pace environment
• Flexibility to share on call

Is this your next opportunity? Eager to learn more about this exciting role and organisation? If the answer is yes, click apply now or call our Birmingham office and ask for Lynsey.